SharePointedly speaking…where does UX fit in?

Slalom Consultant Craig Wright

Craig Wright is a Slalom Consultant delivering technology solutions, based in our Dallas office.

From a User Experience Design perspective, SharePoint projects can be tricky. There are a lot of moving parts and technical “right angles” to keep up with. The Experience Designer needs to be on top of his/her creative game and have a sharp toolkit to deliver. At this point in my career, the most important asset in that toolkit is communication.

From time to time I am partnered with a team that has not worked with me or any other designer before. When that’s the case it’s crucial for me to communicate my process and capabilities to the team up front; in many instances before collecting requirements or even client interviews.

WHEN DO I SHOW UP?
As soon as possible. Not as soon as the “design” phase begins, but at the beginning of the project. Why? Because the problems that are solved in the design are defined early and solved before a single pixel is pushed. If you are just having a designer “skin” the application, the resource is not being used to its full capacity and it is possible that the experience will suffer.

WHAT DO I DELIVER?
Using a generic life cycle for a development project, I’ll attempt to share an overview of what it is a designer can deliver to increase the quality and value of a site. (I will define some of these deliverables in greater detail in Read more of this post

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