What Does a Tablet War Mean for a Mobile Workforce?

SuperConnect is the newest division of Slalom, LLC. SuperConnect draws on our extensive experience working with enterprises large and small to help you maximize your effectiveness, be more innovative, and better support your most important assets—employees. SuperConnect helps companies and users work better by harnessing the value of four major trends emerging today: Mobility, Enterprise Gamification, Social Media, and Cloud Computing. To learn more about SuperConnect and what we can do for your company, visit SuperConnect.com.

We have all read about the growth of tablets in the workplace and the pending battle of dominance securing market share. Strategy Analytics posted that 25 million tablets were shipped worldwide during the second quarter of 2012. Apple still leads the group with 68.3% and Android picking up 29.3% market share. Although the numbers are impressive in regards to growth, I see less and less articles on how to empower employees with tablets.

Garret Carlson: Sr. Director, Sales & Business Development and Co-Founder of SuperConnect

Garret Carlson, Sr. Director, Sales and Business Development and Co-Founder of SuperConnect, is passionate about building relationships with clients and partners and delivering exceptionally effective mobile applications.

Tablets provide easy and convenient access to email and the web, but there are many stories about the difficulty of gaining access to corporate systems and information. There is no precedent for the correct method of accessing corporate information on a tablet device, so many organizations refer to PC-based authentication. VPN clients, rights management servers, and other directory access protocols are forced many times to the tablet via mobile device management (MDM) tools.

Although this might fulfill the IT policies, it many times slows down the experience for the user. The additional challenge is that many times you’re dealing with C-level officers, board members, and sales people that historically don’t want to limit their experience with the device. This usually means they will take their personal tablet outside the purview of the corporate IT department and its policies, creating the potential to put corporate networks, and highly sensitive corporate documents and employee information at risk. Read more of this post

Mobile OS Wars Revisited: Google & Android Are Winning…for Now

Slalom Consultant Jeff Barber

Jeff Barber is a Seattle-based leader in Slalom Consulting’s mobility solutions practice. He's a mobile technology expert with deep experience helping clients “operationalize” mobile technologies.

In early 2010, I wrote a three-article series of blogs about the mobile operating system (OS) wars. At the time, I recommended that businesses “should consider developing on Android in 2010 to prepare for the market realization of Google’s broad-based mobile cloud strategy” and I predicted “Google is the only player in the mobile space to provide this kind of comprehensive cloud computing and media distribution platform for mobile and the web. In my opinion, this is why Google will ultimately win the mobile OS wars.”

Two years later, smartphones running Android comprise approximately 50% of the global market, and every other major mobile OS is trending flat or down. Apple has lost their visionary leader and recently launched iCloud in an attempt to catch up with Google. Symbian, historically the largest deployed mobile OS in the world, is being replaced by Windows Phone OS, an impressive late market entry by Microsoft to integrate their cloud computing, desktop, gaming, and web assets with mobile. Read more of this post

A Disruptive Time for Mobile Messaging

Slalom Consultant Derek Martin

Slalom Consultant Derek Martin is an accomplished Microsoft systems developer and integrator, experienced in developing and deploying SharePoint and CRM solutions, integrating line of business applications, and leveraging existing infrastructure investments.

So my original impression of iMessage turned out to be incorrect–kind of. If you have an iPhone, you know by now that iMessage and the SMS app are, in fact, built in. That’s good. My reaction was based on the fact that I only have an iPad. So here are some more thoughts and additional notions regarding SMS going away (hopefully sooner than later) for various reasons.

Now that I realize that iMessage is integrated into the iPhone, they are certainly on to something. The problem is, however, that there are still multiple apps for multiple modes of communication and it would be wise of Apple to combine iChat, FaceTime, and iMessage/Messages.  A single interface to reach out and contact someone is key. I think they will come around, because the startups are coming for them and they have some really great ideas! Read more of this post

Tablets, Tablets Everywhere: Enterprise Adoption and Applications

Slalom Consultant Jeff Barber

Jeff Barber is a Seattle-based leader in Slalom Consulting’s mobility solutions practice. He's a mobile technology expert with deep experience helping clients “operationalize” mobile technologies.

Recently published statistics indicate that tablet adoption is taking off. Here are a few examples.

The Consumerization of IT

These statistics reflect a growing trend known as the consumerization of IT. According to ComputerWorld, “Gartner estimates that 69.8 million media tablets will be shipped in 2011, and analysts and forward-thinking tech managers say it’s time for IT to do more than simply take note of that surge.”

This trend has been challenging companies to Read more of this post

Making the Case for BlackBerry®

Daniel Maycock is one of Slalom’s acknowledged thought leaders in the realm of new and emerging technology.

Though the iPhone is one of the greatest phones from a breadth standpoint, the BlackBerry is a true marvel from a depth standpoint. From being able to do simple things like easily forwarding meeting notices, to checking free/busy calendars from other team members while tracking down a particular attachment from a particular day–though Android & iOS both have exchange integration, there’s just no beating a BlackBerry.

Now the argument is often made around apps, that devices live and die by Read more of this post

Consumer Devices & Enterprise Users

Daniel Maycock is one of Slalom’s acknowledged thought leaders in the realm of new and emerging technology.

It’s long been the case that enterprises expect different things out of their technology than the average consumer. From printers that can do 100 pages per second, to fax machines that can staple and bind themselves, to a whole system of day planners that requires a weekend seminar to understand and utilize. So it makes sense, when the Palm Pilot first came out as the ultimate information manager, that it was largely targeted towards enterprise users. After all, how slick was it to pull out your PDA, access your calendar, to-do items, and memos in the middle of a meeting without having to run back to your desk?

But oh, how far we’ve come. Today Verizon announced a new partnership with Good for Enterprise, that will allow Android phones to be deployed within an enterprise. Now every Tom, Dick, and Susie can use a Droid X in their meetings or on the road with the same use and ease as they did with their enterprise-friendly BlackBerry. RIM still maintains its foothold on the Read more of this post

The State of Mobile & the Future Yet to Come

Daniel Maycock is one of Slalom’s acknowledged thought leaders in the realm of new and emerging technology.

Since the first commercially available hand-held phone was released approx 8 years after that call took place, the world has been transformed by the rise of mobile phones. Not only did it give people the means to communicate like never before, but it freed people up to feel like they could contact and be contacted no matter where they were at.

The emerging smart phone market is no less of a revolution, brought on by the rapid rise of the iPhone, and subsequently followed by a whole slew of OEMs & devices in every shape and form.

The most exciting thing is that the best is yet to come.

If 2010 is any indicator of where mobile technology is headed, we’ll see Read more of this post

Android & the Future of Mobile Operating Systems

Daniel Maycock is one of Slalom’s acknowledged thought leaders in the realm of new and emerging technology.

“Schmidt told reporters on the sidelines of an industry conference in Lake Tahoe that Android — a mobile software launched just over a year ago — was gaining momentum in a fiercely competitive tech arena.” – http://www.reuters.com/article/idUSN0410592620100805

If what he says is true, and about 200,000 smart phones running android are sold every day, then it’s certainly a growing force that’ll transform the mobile technology space in increasingly powerful ways.

Companies such as Samsung, certainly see the potential for Android, and are aligning their device strategy with Google’s Android OS. (see http://www.theinquirer.net/inquirer/news/1731113/samsung-reveals-galaxy-tab-tablet)

Gartner as well predicts that Android will continue to grow, becoming #2 OS after Symbian worldwide by 2014 (see http://www.techspot.com/news/36497-gartner-android-to-become-number-2-within-three-years.html)

This makes it more than evident that, even if you don’t completely focus on Android, making it a part of your mobile enterprise toolbox is definitely a good idea going forward.

Slalom Consulting's Seattle Office Slalom Consulting's Mobile Focus Area
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What is Each Mobile Technology Best For?

Daniel Maycock is one of Slalom’s acknowledged thought leaders in the realm of new and emerging technology.

Native Mobile Applications
Native mobile applications are best suited for applications requiring significant depth on a particular platform and/or device. Areas like gaming for example, which require significant UI development, can’t easily be developed and rendered unless a specific form factor is selected. Even with the advancements in web technology, utilizing the device-specific video rendering capabilities is often required on more complex mobile applications. Mobile Enterprise Application Platforms can often utilize hardware such as the onboard accelerometer on a given device, but fine-tuning that feedback for applications requiring sensitive responses would require having an application developed for the specific device. This is particular frustrating for some developers, because the majority of mobile operating systems exist on different types of hardware with varying technologies and screen sizes. A great deal of expertise is also required to build complex native applications, which often drives up the Read more of this post

Mobile Video and Advertising

Slalom Consultant Greg Martin

Greg Martin is a member of the Slalom National Mobility team which incubates emerging technology solutions in areas such as mobility, user experience and alternative application hosting.

Slalom Consulting extends its outreach to Midwest executives and the online community through an article on Mobile Video and Advertising, published today in Corp! Magazine online. The article was written by Slalom blogger Jeff Barber.

Follow Greg on Twitter: @slalomdev.

Slalom Consulting's Seattle Office Slalom Consulting's Mobile Focus Area
More about Slalom Consulting’s Seattle office. More about Slalom Consulting’s Mobile focus.

subscribe by emailSubscribe to be emailed about new Mobility posts.

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