How to drive business process excellence

Dave Bhattacharya

Dave Bhattacharya

To successfully deliver on business goals, today’s corporations need to have a management practice that focuses on the governance of key business processes. In turn, this enables the business to provide goods and services to its customers more efficiently and effectively, while at the same time improving business operations. Though conceptually this forms a part of standard management practice, very few companies have formally embraced business process management (BPM) and committed to driving business process excellence and process improvement. And without understanding how your company’s key processes are performing, it becomes extremely difficult to identify where resources need to be deployed to achieve the best possible outcomes. Read more of this post

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